HR shared services centralizes ADA case management and in‑house recruiting, officials say turnaround improved
County HR leaders said centralizing ADA case management cut average case turnaround from about 50 days to roughly 30–33 days and moved executive recruiting in‑house to reduce consultant costs; staff training and internal reclassifications will accompany transitions.
The full story
Multnomah County’s HR team reported early wins from centralizing services: recruitment previously outsourced at senior levels has been brought in‑house, and the ADA case management process has been consolidated under a central team that reduced turnaround times.
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