County says centralized ADA unit has cut case time nearly in half

Sep 2, 2026

HR leaders told commissioners that centralizing ADA case management reduced case‑resolution time from roughly 50 days to about 33 business days (49 calendar days), and a manager will be hired to lead the central ADA team.

The full story

HR leaders described early HR shared‑services benefits centered on a newly centralized ADA case‑management unit.

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