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Devers explains smart-meter reading process; misreads rechecked manually
Summary
Council was told meters are read monthly via a tablet that receives Bluetooth data from smart meters; any suspected misreads are rechecked before billing is finalized.
City staff told the council that meters are read at the end of each month using a tablet that receives readings via Bluetooth from the city's smart water meters. The tablet data is uploaded into the computer system for billing.
The minutes state that any meter showing a suspected misread is manually rechecked to verify the information before bills are finalized. No software vendor or troubleshooting statistics were recorded in the minutes.
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