Resident urges standardized communications, transparency reforms during public comment
Jennifer Cimperman urged the City to adopt a standardized communications policy, clearer staff contact info on the website, and better correspondence tracking, and said she had filed a formal grievance and supporting materials for the record.
The full story
Jennifer Cimperman, identified in the minutes as a Cornelius resident, used the public comment period to press the council for clearer and more accountable internal communications.
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