Agency explains multiple complaint intake options and provides caseload counts
Warren described intake options (online questionnaire, phone, in-office) and, after follow-up, a staff member gave a caseload breakdown: employment-related 18 (including supervisory/SBA cases) and fair housing 6; a Senator cited '61' in the exchange without clear context.
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Warren told the committee there are several ways to file a complaint: online questionnaires, phone intake, or in-office assistance. "They can log in to the office, and work with our intake team. They can, fill out a questionnaire online. If they would like to get it started that way, they can give us a call by phone," Warren said.
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