Jackson County staff present $622,126 RingCentral contract to replace aging phone system
County administrator described a 36-month master services agreement with RingCentral to replace the county's aging phone system, citing improved reliability, Teams integration, and continued in-house support; the contract cost cited was $622,126 and staff described both hard-phone and softphone options.
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Jackson County's county administrator outlined a proposed master services agreement with RingCentral that would replace the county's aging telephone system with a cloud-based communications platform. The administrator characterized the change as significant: "This is kind of a big deal. It's to replace our existing, phone system," and said the platform would improve reliability and operational efficiency while reducing dependency on aging hardware.
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