Library reports halfway progress on strategic plan; pauses innovators‑in‑residence objective for 2027
Mary Anne McKenzie said the library has reached the halfway point of its strategic plan focused on 'equitable access,' with strong results in belonging and well‑being metrics, a 21% early response rate to a partner survey and a decision to pause an 'innovators‑in‑residence' objective to prioritize civic engagement pilots including the Urban Libraries Council Civics Maker Lab.
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Mary Anne McKenzie gave the board a midterm update on the library’s strategic plan, reporting consistent positive results on KPIs for 'belonging' and strong engagement for well‑being programs and social‑service referrals. She said active cardholders are up 6.5% since the 2024 baseline but noted a ratio‑based indicator (circulation per active cardholder) showed a downward trend the team is tracking.
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