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How Roswell residents can report code violations and avoid common mistakes
Summary
Keith Keeney outlined reporting options (RBS portal or phone), seasonal reminders (cut grass, don't store inoperable cars), and a curbside trash rule—put bins out no earlier than 6 p.m. the night before pickup.
During the podcast Keith Keeney gave practical instructions for residents who see potential violations and tips to avoid them.
He directed residents to call RBS (Residence and Business Services) or use the online portal or email to file complaints that code enforcement will route and assign. "Call RBS, which is Residence and Business Services. Call them. They get things over to us," he said.
Keeney recommended simple maintenance steps — keep grass cut, keep vehicles operable and maintain routine homeowner repairs — and noted seasonal patterns: warmer months produce more visible complaints. He also cited a commonly surprising ordinance about trash cans: residents should not leave bins at the curb except the night before pickup, which he phrased as "6PM the night prior to your pickup." He encouraged residents unsure whether something violates an ordinance to call so an officer can assess the situation.
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