Probation staff warn of data-transfer challenges as ICONS moves to Insight in November
Probation staff told the board the interstate offender tracking database (ICONS) will transition to a new system called Insight, with training in October and a full go-live in November; staff warned that information may not automatically transfer and manual work will be required.
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An agency representative (S3) told the advisory board that the interstate offender-tracking system will change to a new database called Insight. S3 said staff will receive training in October and that the system is expected to go fully live in November, but cautioned "there's gonna be a fair amount of time and management to just transfer more active cases" because data will not automatically migrate.
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