Building department reports improved permit customer satisfaction after staffing changes
The building department reported measurable improvements in customer satisfaction after recent leadership changes: a survey of 300 recent permit recipients found satisfaction climbed from near-poor a year ago to nearly excellent for recent applicants, officials said.
The full story
The city's building department reported progress following recent staffing and leadership changes. The director said the department surveyed 300 recent permit applicants and found a marked improvement in customer satisfaction compared with results from a year earlier, crediting recent administrative changes and staff effort for the gains.
Sign up to keep reading.
Your free newsletter brings you what your city council, county, and school board discussed and decided.
or