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Council approves Cloudpermit software to replace iWORK for permitting
Summary
Planning staff presented Cloudpermit as a more functional permitting system that integrates with payments; council authorized the mayor to sign the agreement and to proceed with implementation that will overlap with iWORK for several months.
Planning staff described limitations with the city’s current iWORK permitting software — limited updates and manual steps to integrate payment information — and recommended moving to Cloudpermit to gain better functionality and integration. Staff outlined a 3–4 month implementation timeline with 4–6 months of overlap to allow fall-back to iWORK if needed.
Councilmember Chris Larson moved to approve the Cloudpermit software services agreement and authorize the mayor to sign; the motion was seconded and passed by voice vote. Staff said the current iWORK contract costs about $5,500 per year and that implementation costs for Cloudpermit would include a first-year implementation fee before an ongoing annual fee.
Councilmembers praised the work to modernize the permitting workflow and directed staff to proceed with the implementation plan.
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