Pilot meter program: 20 meters integrated into billing; leak‑detection software due

Mar 25, 2026

Commissioners reported the pilot meter rollout has integrated 20 meters into billing and field reads take about five minutes; leak‑detection software installation and training were scheduled, which staff said could improve diagnostics.

The full story

Commission staff reported the pilot program has placed 20 meters into the system and integrated them with the billing platform. Field reading of the pilot group takes about five minutes, and the meters are ready to be billed like existing Neptune meters.

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