Commission weighs adding accessibility category to SeeClickFix to centralize ADA complaints
The Maui County Commission on Persons with Disabilities discussed creating a centralized tracker for ADA and accessibility complaints, including adding an accessibility category to SeeClickFix. The Commission asked the ADA Coordinator to map current intake paths and Vice Chair Chang volunteered to explore next steps.
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The Commission on Persons with Disabilities discussed establishing a centralized mechanism to track accessibility and ADA‑related concerns and how to route reports to appropriate County or State agencies. Diana Merantza, the County ADA Coordinator, explained that complaints currently arrive by phone and email and that SeeClickFix reports are routed to departments but are not consistently tracked for ADA follow‑up.
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