Magistrates express concern that BrightWorks upgrade could increase staff workload and require cultural change
Several magistrates and department heads warned that upgrading to the paid BrightWorks product will add data‑entry and training time, may be perceived as micromanagement, and could ‘mushroom’ the number of tracked projects unless clear definitions and guardrails are set.
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Multiple magistrates cautioned that while the BrightWorks upgrade offers dashboards and project documentation, it will require staff time to enter and maintain project data and could be seen as micromanagement without clear definitions. One magistrate said his research produced many cautions and worried about rolling out the platform late in the court’s term.
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