Council briefed on potential shift from Shieldware to CentralSquare; city cost could rise
The county sheriff is considering migrating from Shieldware to CentralSquare for records management; the city currently shares Shieldware for about $9,000/year and staff estimated the city’s share on CentralSquare could be between $19,000 and $24,000 annually unless a pared‑down package is negotiated.
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Staff warned the council that the Delaware County Sheriff’s Office is evaluating a new records‑management system and that a change could shift more licensing cost to the city. The city currently pays about $9,000 a year to piggyback on Shieldware, an aging product staff described as 30 years old and increasingly unsupported.
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