Inspector general reports new office space, case-management system and rising complaint load

Inspector General Madigan told the Howard County Council at the office’s annual meeting that the inspector general’s office now has permanent space at 9755 Patuxent Woods with a conference room and capacity for up to eight personnel when fully staffed. She said the office has implemented a complaint-and-case management system built with the Department of Technology and Community Services to track interviews, cases and reports.