Plant board explains switch from Utility Star to UniLink, cites security and support limits
Staff told council the old Utility Star software (in use since 2004) had limited vendor support and stored data on a local server; the board authorized moving to cloud-based UniLink for security and vendor support reasons.
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Plant-board staff described why they recommended switching from Utility Star to UniLink. According to staff, Utility Star was purchased in 2004, had minimal remaining support and stored sensitive payment information on a local server, creating a security and support risk.
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