How tech transfer offices can gather customer feedback before licensing

Sep 15, 2026

Adam Matalan advises tech transfer offices and founders to pursue early, non‑sales conversations that uncover pain points: attend downstream conferences, seek mutual connections, and ask for advice rather than pitching technologies.

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Andrea Nelson asked what practical steps tech transfer offices can take to gather customer feedback before formal licensing discussions. Adam Matalan emphasized early, human-centered outreach that avoids sales pitches.

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