Council approves Tyler Technologies contract to replace aging utility and payroll systems
Summary
Council approved a contract with Tyler Technologies to replace the city's utility, payroll, HR and accounting software; staff estimated a 9–12 month implementation timeframe if approved at the meeting.
City staff presented a recommendation to replace the municipality's legacy utility and payroll systems with Tyler Technologies. Officials said the current software dates from about 2012 and that Tyler offers integrated modules for utilities, payroll, human resources and fund accounting used by comparable Indiana utilities.
Staff told council that, if approved, implementation would likely begin next year and take roughly nine to 12 months. "We're 9 to 12 months out if we approve tonight," a staff member said. Councilors discussed customer-service impacts and transition timing but did not seek additional bids; a motion to accept the Tyler recommendation was made, seconded and approved by roll-call vote.
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