County approves Voice over IP master services agreement to modernize phone systems

May 12, 2026

The board authorized a three‑year master services agreement with Vertical Communications to offer county departments a cloud‑based Voice over IP phone solution with negotiated rates, emphasizing redundancy, security and options for handset procurement or monthly inclusion.

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The Tehama County Board of Supervisors on May 12 approved a master services agreement with Vertical Communications to allow county departments to opt in for cloud‑based Voice over IP (VoIP) telephone services. Information Systems Manager David Bliss said the vendor was selected after screening multiple providers and departmental pilots; one county department (Air Pollution) already uses the vendor.

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