Shallowater council approves Raftelis communications plan to explain water and sewer changes

Sep 23, 2025

Council accepted a public outreach plan that includes a project microsite, email and direct mail, school newspaper notices, possible open house and an explainer video to inform residents about the proposed rate and infrastructure changes.

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Matt Wittern presented a communications plan developed to explain the proposed water and wastewater rate and capital improvements to residents, saying, "Shallowater has a great opportunity here for water independence for the future." The plan would use a project microsite, email and direct mail, the Pride school newspaper, an explainer video for the city website and possibly an open house for residents to ask questions.

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