Calling 911 | A look inside the Emergency Communication Center

Roanoke County Emergency Communication Center · July 9, 2026

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PIO opens tour and intent

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The public information officer for Roanoke County Fire and Rescue says they want to understand where information comes from when dispatched to calls and introduces the tour purpose: to trace how calls are received and processed.

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The public information officer for Roanoke County Fire and Rescue toured the Roanoke County Emergency Communication Center to demonstrate how 911 calls are logged, triaged and dispatched, including the county's CAD system, training tools and the Active911 alert app.

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