Utility Billing

Articles tagged utility billing from federal, state, and local government meetings across the U.S.

See how Utility Billing moves through American government. Citizen Portal aggregates every meeting, resolution, bill, and public statement tagged with utility billing across federal, state, and local jurisdictions, pulled directly from official transcripts and voting records. New coverage lands here as source meetings are published — no editorial spin, no aggregator bias, just what happened and who said what.

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Utility Billing

Santa Fe targets Dec. 7 go-live for new billing system; payment RFP closes and call-center vendor selection set for January

Utility billing director Josie Bolden outlined a three-part modernization plan — new CIS Infinity billing software with a targeted Dec. 7 go-live, a payment‑processing RFP that closed the day of the meeting, and a January 2027 customer‑contact‑center vendor selection.

Santa FeNov 3, 2026

Utility Billing

Oak Grove to replace Express Bill Pay with Cassell Community Connect portal; fees to remain at 2.8%

Staff recommended and the board approved purchasing Cassell Community Connect to replace the Express Bill Pay portal; implementation carries a $1,200 one‑time fee and $1,800 annual cost and customers will need to create new accounts.

Oak GroveNov 3, 2026

Utility Billing

Council splits on $869.60 adjustment to 44–46 E. Main Street bill; controller authorized to reduce charges

The committee considered a request to reduce a metered water and sewer bill at 44–46 East Main Street after a tenant left a toilet running; the council authorized a $869.60 reduction but votes showed mixed support and members debated landlord versus tenant responsibility.

AmsterdamNov 3, 2026

Utility Billing

Council adopts one-time $10 rebate to encourage e-billing enrollment

Council adopted a staff recommendation to offer a one-time $10 rebate for customers who enroll in the new online utility portal and e-billing between Nov. 4 and Feb. 4; staff set aside $100,000 from the water fund and will review adoption after six months.

Pittsburg CityNov 2, 2026