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Commission adopts full-service partnership report recommending data and workforce investments
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Summary
The commission adopted its 2025 Full Service Partnership (FSP) report to the Legislature, recommending a DCR overhaul, workforce supports, performance management pilots and expanded technical assistance to improve outcomes for people served by FSPs.
The commission adopted the 2025 Full Service Partnership (FSP) report to the Legislature after a staff presentation and discussion. Dr. Callie Clark, research scientist supervisor at the commission, presented findings from a mixed-methods report that combined statewide administrative data, interagency data warehouse linkages, county case studies, provider survey results and client voices.
Major findings presented:
- FSPs remain a core investment, serving roughly 45,000 people annually and an estimated quarter-million Californians over the program’s history. - Data quality and reporting are inconsistent: providers face burdensome 13-page intake forms, quarterly reporting gaps and incomplete DCR submissions; staff said those data gaps risk undercounting positive client outcomes. - Analysis using linked datasets showed declines in service usage following FSP enrollment: staff reported reductions in crisis service encounters, psychiatric admissions and roughly 250,000 fewer inpatient hospital days over the program history (staff noted they will provide county- and person-level counts in follow-up materials). - Workforce shortages and provider stress reduce capacity; commissioners and staff discussed widening workforce pipelines, expanding peer certification and supporting providers with directed technical assistance.
Key recommendations in the report adopted by the commission include overhauling the Data Collection and Reporting (DCR) system to improve data accuracy and timeliness, expanding technical assistance and training (including peer supports and SUD services), piloting statewide performance management models and directing $10 million in Behavioral Health Wellness Act funds toward outcome-based contracting, technical assistance and capacity building.
Commissioners praised the mixed-methods approach, asked for additional incarceration data (Department of Justice data-sharing was underway), and encouraged faster, practical steps so counties and providers can act while a larger data overhaul proceeds. The commission approved the report in a roll-call vote and instructed staff to publish the report and support implementation of its recommendations.

