Motorola demonstrates Radius mapping for 9‑1‑1 centers; RFAI integration set for Q2

Motorola on Feb. 12 showed emergency‑dispatch officials a mapping platform that pulls location data directly from Apple and Google, offers live video and translation, and integrates telematics and floor plans to give 9‑1‑1 centers consolidated situational awareness.

Jeff Tucker, Motorola account manager for call handling, introduced the Radius map as the company’s “go‑to mapping solution” and said the platform already integrates with Motorola’s Vesta 9‑1‑1 system and can work with competing call‑handling products. “As we look at this cloud native application…our new Vesta Next cloud‑based call handling system will be able to work on the RFAI network for the state of Colorado,” Tucker said, and Motorola representatives said that integration is expected in Q2.

Derek Alvarez, who identified himself as a former 9‑1‑1 director, showed how Radius ingests device location “directly from Apple and Google and without going through a clearing house,” stores that location data in Motorola’s Eclipse analytics platform, and displays multiple coordinate formats and Google plus codes for dispatchers. “It’s typically anywhere from 3 to 5 seconds that it updates directly from Apple and Google,” Alvarez said of breadcrumb updates.

The demonstration highlighted three operational features likely to affect dispatch centers: Rapid Locate (a workflow that texts a 10‑digit number to request precise location sharing even when voice is unavailable), integrated video that a dispatcher can request and blur for privacy, and searchable transcription/translation inside Motorola’s Assist AI. Alvarez said Rapid Locate supports roughly 170 languages and that the AI transcription and translation operate within Motorola’s environment rather than being sent to external translators.

Motorola also described interoperability with other data sources: partnerships with OnStar and Bosch for vehicle telematics (including airbags‑deployed indicators and electric‑vehicle status), PulsePoint AED overlays for automated external defibrillator locations, and Skyline feeds that can place DOT and CCTV camera views on the map. Alvarez showed manufacturer “cut sheets” for vehicle extrication safety that can be shared with field responders.

On indoor mapping, Motorola demonstrated geo‑rectified floor plans from CRG, Geocom and DATAMARK that can be layered over satellite basemaps; Alvarez noted availability varies by jurisdiction and depends on whether a county or school uploads plans. He said Geocom/DATAMARK add content about every 10–15 days and CRG about every 10–12 days, so floor‑plan coverage can change quickly as jurisdictions add files.

When asked about retention and evidentiary access for video, Michael from Summit County asked whether agencies could store recordings. Alvarez replied that “the retention is based on the agency’s policies” and that administrators can export video and other data through the portal and store it wherever the agency chooses.

Motorola emphasized platform neutrality: the Radius map can operate with a range of call‑handling systems and is hosted in the Azure .gov cloud. The company said Radius Plus bundles the AI transcription/translation features and that even non‑Vesta customers could access the shown capabilities.

The PUC moderator said the session recording will be posted on the commission’s YouTube channel for those who could not attend. Motorola presenters finished by answering a few jurisdictional questions about floor‑plan availability and thanked attendees for their time.

The demonstration did not include any formal votes or policy changes; presenters provided technical details and an expected timeline for RFAI integration but said operational policies such as data retention remain with the individual agency.