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Ginnie Mae staff: recertification and many custodian steps still must be done in Geninet
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Summary
Ginnie Mae trainers told multifamily issuers that recertifications and several document-custodian tasks remain processed in the legacy Geninet system and outlined deadlines and submission steps while a new portal is developed.
Ginnie Mae staff told participants at a closed multifamily issuer training that recertification and several document-custodian functions remain in the legacy Geninet system and must be submitted there for now.
Sean Martin, a senior business analyst in customer experience at Ginnie Mae, opened the session and said the call was for invited participants and that the training would cover pooling and processes. Wade, the session presenter, walked attendees through the pool-processing timeline, saying that after an issuer submits a pool the document custodian certifies in Geninet, the system is swept at set times and files are validated before transmission to the Federal Reserve Bank of New York.
The trainers emphasized that recertification is performed at the pool level and, for portfolio or document-custodian transfers, is due “12 months after the effective transfer date,” not after the original issue date, a point Wade repeated during polling and explanation. He advised issuers to check commitment authority balances and complete final certification in Geninet before pools proceed to settlement.
Trainers said Geninet remains the authoritative channel for current recertification and document-release requests (HUD form references were discussed in the training). They also said a modernization effort is under way: a new portal (referred to as 'my GeniMate' in the session) is planned to move some functions out of Geninet, but no firm switchover date was announced.
The session closed with staff pointing participants to Ginnie Mae’s MBS guide, MFPDM user manual, short QRCs, and recorded training snippets. Sean Martin asked attendees to complete the post-session survey shared in chat.
The training was closed to press and recorded; staff directed technical or policy questions to account executives or named contacts in the training.

